Services
The revenue side of your storage business, actively managed.
Revenue management, websites, online leasing, digital marketing, and analytics are one service here, rather than separate parts that never quite connect.
01
Price each part of your inventory according to what it needs.
A facility can sit at 90 percent while individual unit types tell completely different stories. Some inventory needs a promotion. Some justifies a higher rate.
The rate is only one of the levers. What a shopper sees on the card changes what they do next as much as the number does: whether there is a discount, whether the unit looks scarce, and whether the free reservation is even on offer.
- Street rates by unit typeEach type priced to its own occupancy and demand, rather than one number applied across a whole size.
- Introductory discountsA first-month or two-month offer, placed on the types that need to move rather than across the board.
- Rate locksA rate held for a fixed term, for tenants who want certainty it will not climb the way the REITs push theirs.
- Scarcity messagingGoing Fast and 2 Left, shown only where they are true, because invented scarcity gets noticed fast.
- Rent Now onlyWhen a type gets tight the free reservation comes off, so the only way to take the unit is to pay for it.
- Discounts that reward rentingThe offer attaches to the paid rental rather than the free reservation, so the better deal is the one that books.
- Reservations used deliberatelyKept for the cases that genuinely need a conversation or a site visit, not offered as the default path.
- In-place rent managementExisting tenants reviewed on their own schedule, separately from whatever the street rate is doing.
Illustrative inventory. Different unit types priced, discounted, and merchandised differently based on availability and demand.
02
A storage website should do more than take rentals. It should sell.
Most storage websites technically have the functionality. That is not the same as being built to convert. We create, host, maintain, and keep improving the site, with every part of it aimed at one outcome: a qualified customer finding the right unit and finishing the rental.
The page beside this is one of ours. Clean, uncluttered, and arranged so attention lands where the decision gets made: what is available, what it costs, and how to rent it.
It is also not finished at launch. Every change we make to it afterwards is judged on a tracked result. Not on an opinion about what looks better, and not on ours.
- Design and developmentLayout, structure, and merchandising built around your inventory, your market, and how your mix must sell.
- Hosting and securityThe server the site runs on and the secure connection it is served over, with monitoring and backups.
- Live inventory and software integrationRates and availability read from your management software, and completed rentals written straight back.
- Mobile and page speedMost storage shoppers arrive on a phone, so the phone version is designed first and judged on speed.
- Size filters and guidanceFilters for size, climate, and access, plus a size guide for the shoppers who do not know what fits.
- Photography and merchandisingReal photography of the property, arranged so the inventory you want moved is the inventory people see.
- Online rentals and lease signingA complete rental in a few steps, with the lease signed online instead of at the counter days later.
- Ongoing maintenanceUpdates, broken links, and the small breakages that accumulate on any site nobody is actively watching.
A live facility site we build and run. The operator's name, photography, and location list are blurred; the pricing and rental module is exactly as it ships.
03
Know what happened between the click and the move-in.
Traffic alone does not tell you whether marketing is working. We capture and analyze the path from acquisition through reservation to completed move-in, so performance can be examined at a level ordinary facility-wide reporting cannot reach.
The data does not stop at the booking. What share of reservations actually turn into move-ins, and why the rest do not, is its own problem with its own answers.
Say a facility converts 60 percent of bookings to move-ins Monday through Friday and 25 percent on weekends. That is not a marketing failure. Should more of the budget move to weekdays? Or is something different happening operationally on a Saturday? You cannot even ask that question unless the data is split that way, and most reporting will not split it.
Some of the answer is not in the numbers at all. We record how visitors actually move through the site and run those sessions through AI analysis, which surfaces where people hesitate, where they abandon, and where something is quietly broken that nobody reported. Then we test against it. Does moving this, renaming that, or removing a step produce more bookings?
- Acquisition and call trackingEvery reservation, rental, and phone call tied back to the source and campaign that actually produced it.
- Reservation to move-in conversionThe share of bookings that become tenants, tracked as its own number with its own set of causes.
- Performance by day and hourSplit finely enough to matter, because an average across the week hides the days that are actually failing.
- Unit-type performanceEach type read on its own, so a stall can be traced to price, presentation, or genuine lack of demand.
- Cost per move-inWhat a tenant actually costs to acquire, by channel, rather than what a click or a form fill costs.
- Session recording and AI analysisReal visits recorded and analyzed to surface hesitation, abandonment, and breakage nobody reported.
- A/B testingTwo versions run against each other on live traffic, with the winner decided by completed bookings.
- Broken-checkout monitoringAn alert when a rental fails partway through, because a checkout that breaks silently can cost a week.
| Medium | Calls | Dir | Total Bookings | Net Bookings | Res to MI Conv |
|---|---|---|---|---|---|
| organic | 43 | 29 | 54 | 41 | 55.4% |
| cpc | 43 | 53 | 57 | 50 | 54.8% |
Illustrative reporting. Marketing measured through the outcome that matters: customers who actually move in.
The same live site, recorded. Left: where visitors actually tapped. Right: one session replayed, with the path that ended in a click. The operator's name is blurred.
Any one of these run properly is worth having.
Run together, by people who can see all of them at once, is where the number moves.
Request a Facility Review04
Spend to acquire customers you can actually serve.
Generating traffic is easy. Generating profitable rentals is harder. We manage marketing around the facility's real inventory, economics, and demand.
If there is no climate-controlled inventory available, the budget should not be chasing climate-controlled shoppers. If the site cannot take a 40-foot RV, it should not be paying for those searches. What you advertise follows what you have to sell.
We run experiments on the spend itself, not just the targeting. Ad copy, bid strategy, campaign structure, which terms get the budget and which get cut. Small changes compound faster here than almost anywhere else, and the only way to know which ones work is to run them against each other and measure the move-ins, not the clicks.
- Google Ads and paid searchThe account built, run, and adjusted around what the facility actually has available to rent today.
- Campaign architectureStructured so spend can be steered by unit type, location, and intent instead of pooled in one bucket.
- Keyword and negative-keyword managementAs much work goes into the terms you stop paying for as into the ones you choose to bid on.
- Ad copy and bid testingMessages and bid strategies run head to head, judged on move-ins rather than on click-through rate.
- Geographic targetingRadius and locations tuned to where tenants genuinely come from, not a circle drawn around the pin.
- Budget allocationMoney moved toward the campaigns, days, and unit types converting, and away from the ones that are not.
- Landing-page optimizationThe page the ad lands on treated as part of the campaign, because much of the waste happens after it.
- Local search and SEOProfile, reviews, and pages built to rank for the searches that lead to rentals rather than to traffic.
A live bid strategy experiment on one account, still running. These are interim figures. The test closes in October, and nothing is called a result before it does.
One live account's negative keyword list. Every line is a search the facility has stopped paying to appear in: storage auctions, moving companies, people freeing up space on a phone, and every variant of pods.
05
Management, not a one-time setup.
You could do every one of these things yourself. Most owners could. What is hard is doing all of them, every month, forever, while also running the facility.
And no single one of them is the win. A rate two dollars better. A checkout that loses one fewer shopper. A campaign wasting eleven percent less. A promotion that lands on the unit type that needed it instead of the one that did not. None of those is a headline.
You already know how this compounds, because it is how in-place rent increases work. No single letter changes the year. Applied across the tenant base, month after month, they are most of the difference between a flat year and a good one. Everything on this page behaves the same way, and like rent increases, it only works if somebody is actually doing it on schedule.
- Monthly rate and promotion reviewEvery type revisited against current demand and what the competition is charging, on a fixed schedule.
- Plan reviewThe approach itself revisited, since what works in a lease-up year is not what works at stabilization.
- Campaign managementBudgets, keywords, and bids maintained rather than left running on last quarter's settings forever.
- Continuous site testingThe next change is already in test while the last one is still paying off, so progress never stalls.
- Seasonal and competitive planningBusy season priced before it starts, and openings or closings nearby caught while they can be answered.
- Profile and listing upkeepReviews, photos, hours, and listings maintained, since neglect here shows up slowly and costs quietly.
- Ongoing reportingA plain account of the month: what moved, what it produced, and where the attention goes next.
- One accountable partyThe same group runs pricing, the website, the marketing, and the reporting, so a weak month has an owner.
Terms
Simple to start, and simple to stop.
- A flat monthly feePriced on the size of the facility. Not a share of your revenue, and not a share of your ad spend.
- Month to monthNo term and no lock-in, which means the work has to keep earning the fee every month.
- Works with your softwareWe integrate with any management platform that grants API access, which covers most of them.
Start with a facility review.
Tell us about the property, the website, and what you are running today. We will come back with where the money is going and what we would move first. There is no cost and no obligation.
Request a Facility ReviewWant the whole operation handled instead? For selected facilities we extend into full day-to-day property management: leasing, collections, delinquencies, lien sales, maintenance coordination, and reporting.